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Fishing…, Archery, You have no item in your shopping cart. Leggings, Tights…, Bike, Triathlon…, Roller Skating, Men Sale…, City Biking, Covid-19 update: at present, we have an increased volume of messages and therefore our response time is longer than usual. The shoes were in warranty and the sole was damaged. Stand Up Paddle…, Cross Country Skiing, Jackets…, Shoes, In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law.This Warranty is only extended to the original purchaser or gift recipient of a product. Scooter…, Basketball, Because some states do not allow the exclusion or limitation of implied warranties, some of the above exclusions or limitations may not apply to you. 6.1. The headwear also needs to protect the back of the neck and there must be no visible openwork fabric through which the sun's rays can penetrate. Fleeces…, Pants, Leggings, Tights…, Bike, Our Decathlon Membership Perks includes a 2 year warranty on all products (excluding consumable items) covered by a sales warranty. Boots…, Boots, ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT.Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. This website is designed for sport users by SPORT USERS. Fake warranty promises and they don't even issue warranty cards, so we can't do anything later. We aim to sustainably bring the power of sport to everyone, everywhere, by designing the best products at the best prices, innovating for quality and performance. Carry on the back/in the hand using the multiple handles or pack it on a vehicle to lighten your load. Combat Sale…. Sunglasses…, Weight Training, Cookware…, Water Bottles, We will email you once your order leaves our European warehouse. Men's Tops…, Kids' Tops, Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. Tents…, Fitness, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. Harsh experience to shop with decathlon Faridabad. Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Squash…, Running, Base Layers…, Swimsuits, Hiking Jackets…, Hiking Poles, When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Gloves…, Clothing, Lights…, Tires, For your convenience, Decathlon purchases of new products can be returned at any of our retail stores, with proof of purchase, regardless of whether you made your purchase online or in a store. Lights…, Tires, help.ireland@decathlon.com Expect to hear back from us in 24 hours (except Weekends and Bank Holidays). ); Defects caused by service (including repairs) performed by anyone other than a Decathlon authorized representative; Defect caused by a modification of a product without Decathlon’s permission; If the product serial number has been removed or defaced, or if the displayed serial number does not correspond to the nature, type, or origin of the product. Beanies…, Sport Bras, Boots…, Snowboards, If you bring your product to a Non-authorized Service Center, any price charged for the repair and any defect caused by their work, will not be covered by the Warranty. Running Shoes…, Gloves, Gloves…, Clothing, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT. However, you are responsible for the cost of shipping the product to any Service Center, including the costs of packaging, shipping, and applicable taxes. Tents…, Fitness, Decathlon Store Sales are in-store events (not Decathlon.com) where we sell merchandise “as is” and all sales are final. When a refund is given, the returned product becomes Decathlon’s property. Log in to your account. One area in which this is demonstrated is the new lifetime warranty offered by B’TWIN. If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. Backpacking Tents…, Sleeping Bags, The entire design team had the opportunity to test this cap during frequent excursions in the Mont Blanc mountain range, where Forclaz – Decathlon's trekking brand – has its offices. Ice Skating…, Folding Bikes, Tubes…, Day Packs, 3. Snowboarding…, Women's Jackets, Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. DECATHLON SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. That the warranty is not valid as the shoes are used. Sportingly, Nor Azhimy Bin Mohd Senin. 3. Kids' Bikes…, Boxing & MMA, (A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10) days of its discovery; and (B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072, with mailing or shipping charges prepaid (“Warranty Claim Procedures”). Omni-Channel Sports Leader. Once you have a return number, please contact Customer service at the following e-mail address: pagalba@decathlon.com. Base Layers…, Swimsuits, Tubes…, Day Packs, Backpacking Packs…, Camping Tents, Effective as of August 1st, 2018 Every Decathlon product is supported by a warranty, as explained below. If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. Kids' Bikes…, Boxing & MMA, Composition Main fabric : 85.0% Polyamide, Main fabric : 15.0% Elasthane Inner fabric : 100.0% Polyester Men Sale, Tops…, Women Sale, Jackets, Lanterns…, Down Jackets, When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Bike Helmets…, Hiking Backpacks, 2. Decathlon also does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Decathlon’s property. If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. Kids Sale, Bottoms…, Up To 20% Off, Rain Jackets…, Sweatshirts, Hoodies, UV protection standards for hats and caps are very specific: The fabric must of course be anti-UV (UPF index greater than 40), but this is not enough to claim the finished product is anti-UV. IMPORTANT: Please provide a copy of your original receipt  to the Service Center to be covered by the Warranty. delivers high-quality cost-effective products. You can return the product in one of our stores with your receipt. Baseball…, Kayaking, Shoes…, Skis, Shoes…, Skis, Get a $10 bonus just for signing up for Swagbucks! Term: Most of the Decathlon products are covered by a contractual two year warranty unless otherwise specified on the product or its packaging or by Decathlon at the time of sale. Â. It comes with 10 year warranty too! Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. delivers high-quality cost-effective products. This Warranty Policy is incorporated by reference into theÂ. PRODUCT WARRANTY. If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. The warranty holds good for products that are used within the prescribed norms, those that are not eligible for warranty are but not limited to: Warranty The products sold on the Website may be guaranteed which the duration is mentioned on the product. Product Warranty 6.1. All sports By continuing, you agree to Decathlon’s Terms and Privacy Policy. Road Bikes…, Jerseys, Fitness…, Men Sale, Jackets, If the product is no longer available, Decathlon will substitute the product for a same price product chosen by you. 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